Terms of Service

Eligibility

You must be at least 18 years of age and able to form a binding contract to use this website and place orders. By using our site, you represent that you meet these requirements.

Products and information

We sell curated wellness and lifestyle products including skincare, supplements, tea, beauty devices, and related goods. We strive to display accurate descriptions, pricing, and images, but we do not warrant that product descriptions or other content are complete, current, or error-free.

Colours, packaging, and minor details may vary from images shown. Wellness and supplement products are not intended to diagnose, treat, cure, or prevent any disease. See our Health Disclaimer for important product information.

Pricing and payment

• All prices are listed in Canadian dollars (CAD) unless otherwise stated.
• Applicable taxes are calculated at checkout based on your shipping address.
• We reserve the right to correct pricing errors and may cancel orders placed at incorrect prices.
• Payment is processed securely through our checkout at checkout.shopharmonyhealth.com. We accept payment methods displayed at checkout.
• Your order is not confirmed until you receive an order confirmation email.

Orders and acceptance

Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion, including due to product availability, errors, suspected fraud, or shipping restrictions.

We may limit quantities per customer, household, or order.

Shipping

Shipping terms, delivery estimates, and our shipping fees ($40 CAD flat rate, or free on qualifying orders over $1,000 CAD) are described in our Shipping Policy, which is incorporated into these Terms by reference.

Returns and refunds

Our Refund & Return Policy explains how returns, exchanges, and refunds are handled. That policy is incorporated into these Terms by reference.

Acceptable use

You agree not to:

• Use the website for unlawful purposes or in violation of these Terms.
• Attempt to gain unauthorized access to our systems or customer accounts.
• Interfere with the proper functioning of the website.
• Copy, scrape, or reproduce site content without permission.
• Misrepresent your identity or provide false information at checkout.

Intellectual property

All content on shopharmonyhealth.com, including text, images, logos, and design, is owned by Harmony Health or our licensors and is protected by intellectual property laws. You may not use our content without prior written consent.

Disclaimer of warranties

To the fullest extent permitted by law, our website and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose.

Limitation of liability

To the fullest extent permitted by applicable law, Harmony Health and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Our total liability for any claim relating to an order shall not exceed the amount you paid for that order, except where such limitation is prohibited by law.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless Harmony Health from claims arising from your misuse of the website, violation of these Terms, or infringement of any third-party rights.

Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada, unless otherwise required by consumer protection laws applicable to you.

Changes

We may update these Terms at any time. Updated Terms will be posted on this page with a revised date. Your continued use of the website after changes are posted constitutes acceptance.

Contact

Questions about these Terms: hello@shopharmonyhealth.com