Contact us
Questions about an order, a product, or anything else? We'd love to hear from you.
Get in touch
Real people, real answers
Whether you need help with an order, advice on what to try next, or just want to say hello, our team reads every message and replies with care.
Response time
Usually within 1-2 business days
Hours
Monday to Friday, 9am-5pm ET
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Many common questions about shipping, returns, and product details are answered in our FAQ below.
Jump to FAQHow we can help
Common reasons to reach out
Orders & shipping
Tracking, delivery updates, or questions about your order.
Product guidance
Help choosing the right product or understanding ingredients.
Returns & exchanges
Something not quite right? We want to make it right.
Partnerships
Brand inquiries, wholesale, or collaboration ideas.
FAQ
Quick answers
Shipping, returns, ingredients, and more.
Are your products natural or organic?+
Many of our products are organic, plant-based, or made with naturally derived ingredients. Each product page lists full ingredient details so you can decide what's right for you.
What are your shipping options?+
We offer flat-rate shipping at checkout. Rates and delivery times are confirmed before you complete your order.
How do you choose what to carry?+
We hand-select every product. If it's here, it's because we believe in the brand, the ingredients, and the experience it delivers. No filler products. No paid placements.
Are LED devices safe?+
Our beauty tech products are from brands with FDA and/or Health Canada clearance. Always follow the manufacturer's instructions and consult a professional if you have specific health concerns.
Still have questions? hello@shopharmonyhealth.com